Đây là nguyên văn:
HP has identified a hardware issue with certain HP Pavilion dv2000/dv6000/dv9000 and Compaq Presario V3000/V6000 series notebook PCs, and has also released a new BIOS for these notebook PCs, version F.39 for dv2000/V3000, and version F.3D for dv6000/dv9000/V6000.
NOTE: If you are a customer in Canada with an HP Notebook model DV2412CA or DV2404CA, do not update the notebook to BIOS version F.39.
If you own an HP Pavilion dv2000, HP Pavilion dv6000, HP Pavilion dv9000 or Compaq Presario V3000, Compaq Presario V6000 series computer, are experiencing no symptoms on your computer, and would like to obtain more information about updating your system to the new BIOS release, please go to the "Update the BIOS to the latest version" section on this page. If you are experiencing one or more symptoms listed below, and your computer meets the product criteria listed below, contact HP to determine whether you are eligible for a free repair.
NOTE: This service enhancement program is available in North America for 24 months after the start of your original standard limited warranty for issues listed below; otherwise your current standard limited warranty applies. Customers who already have a 24 month or longer warranty period will be covered under their existing standard HP Limited Warranty.
Cách kiểm tra xem laptop của ta có nằm trong danh sách đen không:
Step 1: Identify your notebook series and product number
Using the Service Tag on your notebook, determine if your notebook is one of the series in the table below.
1.
Click on your series in the table to see the complete list of included notebook product numbers.
NOTE: After clicking on the link in the table you will be taken to a different Web page.
2.
If the product number of your notebook is listed in that table then return to this page and continue to Step 2 for further instructions.
3.
If the product number of your notebook is not listed in that table then your notebook PC is not included in the Limited Warranty Service Enhancement program.
HP Pavilion Compaq Presario
dv20xx v30xx
dv21xx v31xx
dv22xx v32xx
dv23xx v33xx
dv24xx v34xx
dv60xx v60xx
dv61xx v61xx
dv62xx v62xx
dv63xx v63xx
dv64xx v64xx
dv90xx
dv92xx
dv93xx
dv94xx
Where are the notebook series and product number located?
The service tag, located on the bottom of the notebook PC, contains the notebook PC series and product number.
Cách xác địn các triệu chứng để đc hưởng chế độ bảo hành :
Step 2: Identify the symptoms
If your computer’s product number is listed above, and the notebook PC experiences one or more of the symptoms listed below, contact HP during the Duration of the HP Limited Warranty Service Enhancement to determine whether you are eligible for a free repair.
The following symptoms apply to Pavilion dv2000 and Presario v3000 notebooks:
*
The notebook does not detect wireless networks and the wireless adapter is not detected in the Device Manager.
*
There is no video on the computer LCD panel or external monitor.
The following symptoms apply to the dv6000, dv9000 and v6000 series notebooks:
*
The notebook does not detect wireless networks and the wireless adapter is not detected in the Device Manager.
*
There is no video on the computer LCD panel or external monitor.
*
The notebook has no power and no active LEDs.
*
The notebook does not start.
*
The battery charge indicator light does not turn on when the battery is installed and the AC adapter is connected.
*
The notebook issues a single beep during boot indicating no power.
*
The external monitor functions but there is no image on the notebook LCD panel.
HP has identified a hardware issue with certain HP Pavilion dv2000/dv6000/dv9000 and Compaq Presario V3000/V6000 series notebook PCs, and has also released a new BIOS for these notebook PCs, version F.39 for dv2000/V3000, and version F.3D for dv6000/dv9000/V6000.
NOTE: If you are a customer in Canada with an HP Notebook model DV2412CA or DV2404CA, do not update the notebook to BIOS version F.39.
If you own an HP Pavilion dv2000, HP Pavilion dv6000, HP Pavilion dv9000 or Compaq Presario V3000, Compaq Presario V6000 series computer, are experiencing no symptoms on your computer, and would like to obtain more information about updating your system to the new BIOS release, please go to the "Update the BIOS to the latest version" section on this page. If you are experiencing one or more symptoms listed below, and your computer meets the product criteria listed below, contact HP to determine whether you are eligible for a free repair.
NOTE: This service enhancement program is available in North America for 24 months after the start of your original standard limited warranty for issues listed below; otherwise your current standard limited warranty applies. Customers who already have a 24 month or longer warranty period will be covered under their existing standard HP Limited Warranty.
Cách kiểm tra xem laptop của ta có nằm trong danh sách đen không:
Step 1: Identify your notebook series and product number
Using the Service Tag on your notebook, determine if your notebook is one of the series in the table below.
1.
Click on your series in the table to see the complete list of included notebook product numbers.
NOTE: After clicking on the link in the table you will be taken to a different Web page.
2.
If the product number of your notebook is listed in that table then return to this page and continue to Step 2 for further instructions.
3.
If the product number of your notebook is not listed in that table then your notebook PC is not included in the Limited Warranty Service Enhancement program.
HP Pavilion Compaq Presario
dv20xx v30xx
dv21xx v31xx
dv22xx v32xx
dv23xx v33xx
dv24xx v34xx
dv60xx v60xx
dv61xx v61xx
dv62xx v62xx
dv63xx v63xx
dv64xx v64xx
dv90xx
dv92xx
dv93xx
dv94xx
Where are the notebook series and product number located?
The service tag, located on the bottom of the notebook PC, contains the notebook PC series and product number.
Cách xác địn các triệu chứng để đc hưởng chế độ bảo hành :
Step 2: Identify the symptoms
If your computer’s product number is listed above, and the notebook PC experiences one or more of the symptoms listed below, contact HP during the Duration of the HP Limited Warranty Service Enhancement to determine whether you are eligible for a free repair.
The following symptoms apply to Pavilion dv2000 and Presario v3000 notebooks:
*
The notebook does not detect wireless networks and the wireless adapter is not detected in the Device Manager.
*
There is no video on the computer LCD panel or external monitor.
The following symptoms apply to the dv6000, dv9000 and v6000 series notebooks:
*
The notebook does not detect wireless networks and the wireless adapter is not detected in the Device Manager.
*
There is no video on the computer LCD panel or external monitor.
*
The notebook has no power and no active LEDs.
*
The notebook does not start.
*
The battery charge indicator light does not turn on when the battery is installed and the AC adapter is connected.
*
The notebook issues a single beep during boot indicating no power.
*
The external monitor functions but there is no image on the notebook LCD panel.
